![]() If the issue with software activation remains, please create step-by-step screenshots, AcronisInfo report and contact Acronis Support. Process: %ProgramFiles(x86)%\Acronis\TrueImageHome\license_activator.exe You may want to add the following exclusion rule: If the problem is resolved with the manual activation method, most probably the firewall was blocking Acronis True Image from accessing the activation server. If the activation still fails or there are issues with the activation web page, please reattempt the activation in 1 day. If the license file is not accepted by the activation web page, try copying and pasting the installation code from True Image directly to the activation web page. SolutionĬlick "Activate offline" (or "Activate from another computer" in the earlier versions of Acronis True Image) and follow the steps offered by the activation wizard. To find out what is the cause of the activation error in your case and resolve the problem, proceed with the solution offered below. ![]() Click on the Account tab on the left side bar, then. So far I have tried adding 'allow rules' in Windows Firewall, checking the hosts file and verifying that the required services are all running. CauseĮither the firewall is blocking True Image from connecting to our servers, or the activation server is not available temporarily. Then provide the full serial number in your Acronis True Image and activate the product as described below. Without activation the fully functional product works for 30 days. ![]() ![]() If you do not activate it during that period, all the program functions become unavailable except the recovery. This article describes how to proceed in case if Acronis True Image activation fails with "Activation failed due to a connection error" or "Failed to connect to the Acronis activation server". You can activate Acronis True Image either on your computer or from another computer, if your computer is not connected to the Internet. For Acronis True Image 2018/2019 see Acronis True Image 20: license activation fails due to blocked network connection to Acronis servers This article applies to earlier versions of Acronis True Image. ![]()
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